Sue Kam Accounting Sustainability Report FY2025
Sue Kam Accounting Pte. Ltd. (UEN 200708151D) · Reporting period 1 January – 31 December 2025 · Version 1.0, published October 2026 · Prepared with reference to GRI Standards and EFRAG VSME
Highlights
102 learners trained in FY2025 across 7 WSQ course runs
100% learner graduation rate in 2024 and 2025
80.4% learning-experience satisfaction, up from 75.4%
21 alumni engaged and paid since April 2025
Status of this report
This is our first sustainability report, and it is a living document. We publish what we have measured now and add to it as more data comes in, rather than waiting for a perfect report. Figures marked being measured will be added in the next update.
This report has not yet been checked by an independent assurance provider. The section “What we are still measuring, and our path to assurance” explains how we will get there.
Message from the Director
Sue Kam Accounting exists to help Singapore business owners keep their own companies compliant: their accounts, their corporate secretarial filings and their tax. This is our first sustainability report. We are publishing it because the companies we work with, and the larger companies that may buy from us, want to see how their suppliers manage environmental, social and governance matters.
We are a very small company. We are not trying to look bigger in this report. We have set out what we already do, what we measure, and where we still need to start measuring. Our most important impact is on people: the learners we train, the trainees who go on to become trainers and professionals, and the business owners who can now meet ACRA and IRAS requirements on their own.
Our commitments for the next year are modest and specific: measure our carbon footprint properly, waste no food or paper at our course runs, keep our learner outcomes high, and keep strengthening how we protect personal data. We will report progress against each of them next year.
Kam Suet Cheng (Sue Kam), Founder and Director, October 2026
About this report
This report covers Sue Kam Accounting Pte. Ltd. for the financial year 1 January to 31 December 2025, with 2024 for comparison and selected 2026 updates where noted. It is our first report, and we intend to publish one every year.
Item | Detail |
Reporting entity | Sue Kam Accounting Pte. Ltd. only; no subsidiaries |
Reporting period | FY2025: 1 Jan – 31 Dec 2025 |
Frameworks used | GRI Standards 2021 (with reference to); EFRAG VSME Basic Module, the voluntary standard written for SMEs answering customer ESG questionnaires; GHG Protocol for emissions |
Climate alignment | Structured so it can be extended toward IFRS S2 / Singapore climate reporting |
External assurance | None for FY2025; limited assurance planned for a later year |
Approved by | Director, Kam Suet Cheng — October 2026 |
Contact |
Why VSME and GRI. Large customers usually ask suppliers for a short list of data points: energy, emissions, workforce, and business conduct. VSME’s Basic Module covers exactly those, and GRI is the framework most procurement teams in Singapore recognise.
Regulatory context. ACRA and SGX RegCo require climate disclosures from listed companies and, from FY2030, from large non-listed companies with revenue of at least S$1 billion (ACRA, Aug 2025). Those companies will need supplier data for their Scope 3 emissions, which is why this report includes our emissions.
About Sue Kam Accounting
Sue Kam Accounting is a Singapore-owned, WSQ-approved training provider that teaches business owners to keep their own company accounts, secretarial records and tax filings. It also provides accounting, tax and corporate secretarial services.
Item | Detail |
Legal name | Sue Kam Accounting Pte. Ltd. (formerly Winter Consultants Pte. Ltd., renamed 24 Jan 2018) |
UEN / incorporated | 200708151D / 10 May 2007, Singapore |
Company type | Exempt private company limited by shares; paid-up capital S$20,000 |
Ownership | Wholly owned by the Director, Kam Suet Cheng |
Main activity | Corporate training; accounting, tax and corporate secretarial services |
Accreditations | WSQ course approved by SkillsFuture Singapore on 14 Jan 2025; ISCA Accredited Training Organisation from 30 May 2025 for three years; ACRA Registered Filing Agent |
Flagship course | WSQ DIY Corporate Compliance: Accounts, Secretarial & Tax Essentials — 3 days, classroom |
Training venues | Rented rooms at SPGG, 1010 Dover Road, and Civil Service Club @ Loyang |
Our people. A core team of three runs the business: the Director, Ms Kam Suet Cheng, and two Operations Executives, Ms Ruth Teo and Ms Rina, both former learners. Every assistant trainer, subject-matter expert and helper is recruited from our own alumni. Since our first WSQ run in April 2025, we have engaged and paid 21 alumni; four of them hold adult-educator qualifications (ACLP or ACTA). The Director is a Fellow of ACCA, an ISCA associate member, an Accredited Tax Practitioner (SCTP), an ACRA Qualifying Individual, and holds the ACLP and DDDLP adult-education qualifications. She previously worked in audit at KPMG and Coopers & Lybrand.
Governance of training quality. We operate under a written Policy & Operations Manual (version 1.0, effective 1 March 2025) covering learner communication, appeals, data handling, trainer management and a Plan–Do–Check–Act improvement cycle. SkillsFuture Singapore carried out a Training Provider Quality Assessment (TPQA) of the company on 17 March 2026.
Our value chain
Stage | Who | Main sustainability touchpoints |
Upstream | Venue hosts, associate trainers, cloud software, printing, food ingredients | Venue electricity, printed handouts, food, fair pay for trainers |
Our operations | Director and operations team, home-based office | Office electricity, laptops, personal data we hold |
Downstream | Individual learners, SME owners, corporate clients, SkillsFuture Singapore | Learner outcomes, data protection, AML/CFT checks, learner travel to class |
Our sustainability approach
The Director is accountable for sustainability, as for all other company matters, and approves this report. Our five material topics are listed below in order of importance; the first three reflect where a training and compliance firm has its largest impact.
How we chose these topics. We listed the issues raised by learners, clients, SkillsFuture Singapore, ACRA and potential corporate customers. We then ranked them by how much our business affects people or the environment, and how much each matters to those groups. This assessment was prepared in October 2026 and approved by the Director; it will be reviewed with the team every year.
# | Material topic | Why it matters | Main stakeholders | GRI / VSME |
1 | Quality and accessibility of training | Our core impact: business owners become able to comply with the law themselves | Learners, SSG, ISCA | GRI 404; VSME B8–B10 |
2 | Business ethics, AML/CFT and regulatory compliance | We teach compliance, so we must model it; we act as an ACRA filing agent | ACRA, clients, banks | GRI 205, 2-27; VSME B11 |
3 | Data protection and client confidentiality | We hold identity, financial and company data of learners and clients | Learners, clients, PDPC | GRI 418 |
4 | Our people and trainers | A small team and alumni trainers deliver all our services | Employees, trainers | GRI 401, 403, 405; VSME B8–B10 |
5 | Climate, food waste and resource use | Small footprint, but customers need supplier emissions data | Corporate customers | GRI 302, 305, 306; VSME B3–B7 |
How we engage stakeholders
Stakeholder | How we engage | What they raised in FY2025 |
Learners | End-of-course and TRAQOM surveys; WhatsApp, phone and email with each learner | Course content and administration feedback; about 80% of suggestions implemented |
Alumni and trainers | Alumni networking gatherings; trainer agreements; invitations to assist in later runs | Paid opportunities as assistant trainers, markers and service providers |
Regulators (SSG, ACRA, ISCA) | Course approval, accreditation audits, filings | Course quality and accreditation standards |
Corporate customers | Corporate course runs; procurement questionnaires | Supplier ESG information — the reason for this report |
Environment
Our footprint is small: we own no vehicles, factory or premises. Our main sources are electricity, rented training venues, travel, the food served at course runs, and paper. FY2025 is our baseline year; carbon figures are being measured and will be added in the next update.
Food: our “no waste” rule
Most course runs and alumni gatherings serve meals, so food waste is the environmental issue our learners see most directly. We manage it closely:
The Director has repeatedly instructed trainers and helpers, in the company’s trainers’ WhatsApp group, not to waste food.
At the Civil Service Club @ Loyang bungalows, lunch is cooked onsite by the Director or by alumni working as private chefs, for a known headcount — for example nine diners a day at the 17–19 October 2026 run — instead of bulk catering.
Every course run has an attendance sheet and every alumni gathering has an RSVP list, so ingredients are bought for the people actually coming.
DIY steamboat, barbecue and garden cooking let people cook and take what they will eat.
Vegetarian, vegan and halal options mean every diner has food they can eat, so less is left over.
Next step: record the weight of food left over per event, starting with the next run.
Greenhouse gas emissions (GHG Protocol, tonnes CO2e)
Scope | Source | How we measure it | FY2025 |
Scope 1 | Company-owned vehicles or fuel | None owned; small LPG canisters for onsite cooking to be estimated | Being measured |
Scope 2 | Office electricity (business share of home office) | SP Group bills × business-use share × EMA grid emission factor | Being measured |
Scope 3 – Cat 1 | Rented venues, food ingredients, printing, cloud services | Venue days booked; purchase receipts | Being measured |
Scope 3 – Cat 6 | Business travel | Trip receipts or mileage log | Being measured |
Scope 3 – Cat 7 | Staff commuting | Short staff survey | Being measured |
Scope 2 (tCO2e) = kWh used × business-use share × EMA grid emission factor (kg CO2/kWh) ÷ 1,000, using the latest factor published in Singapore Energy Statistics.
Who helps us measure. Two alumni subject-matter experts support our carbon accounting: one holds ISO 14064 GHG verifier certification, the other is an ISO 14001 lead auditor. Because they work with us, they help prepare the figures; independent assurance will come from a separate firm.
Paper. Course materials are shared as soft copies through Google Drive and Google Classroom, and learners are told they do not need to print them. Printed workbooks are still handed out in class, and printing is one of our five largest costs. We will make printed copies optional (see Targets).
Climate risks. Our climate risks are minor: extreme heat or flooding disrupting a class day, and rising venue and electricity costs from Singapore’s carbon tax. Our main opportunity is that business owners increasingly need sustainability and carbon-accounting skills, which our alumni experts can help us add to the curriculum.
Social
Our largest positive impact is on learners. In FY2025 we trained 102 learners across 7 WSQ course runs; all of them graduated, and satisfaction with the learning experience rose to 80.4%.
Learners trained
Period | WSQ course runs | Learners |
FY2025 (Apr–Dec 2025) | 7 | 102 |
Jan–Sep 2026 | 7 | 50 |
Before WSQ approval, we trained no more than 10 learners a year from 2013 to 2019, and about 20 a year after 2019.
Learner outcomes (SSG-funded courses)
Indicator | Source | 2024 | 2025 |
Response rate to learner satisfaction surveys | TRAQOM (SSG) | 86.49% | 96.49% |
Satisfaction with learning experience | End-of-course survey average | 75.4% | 80.4% |
Satisfaction with administration | End-of-course survey, Q5 | 80% | 84% |
Learner graduation rate | Certificate records matched to TPGateway | 100% | 100% |
Strategic-plan KPIs achieved | Internal observation and records | 90% | 100% |
Learner feedback implemented | Internal records | ~80% | ~80% |
Appeals and requests resolved to learner’s satisfaction | Internal records | 100% | 100% |
Access and inclusion. The course is open to anyone with O Level or equivalent and no accounting background. With SkillsFuture funding, Singaporeans aged 40 and above pay S$300 of a S$1,000 course fee, and can use SkillsFuture Credit for it. Some runs are capped at 7 learners. At meals, halal ingredients are used for barbecues, with utensils bought new and kept only for halal cooking; vegetarian and vegan options are always available; and a no-dog unit is booked so Muslim alumni can attend gatherings comfortably.
From learner to paid work. Since April 2025 we have engaged and paid 21 alumni — about one in five learners — as assistant trainers, operations staff, company secretaries for client companies, and private chefs. Every engagement is paid; none is voluntary. We sponsored one alumna’s ACLP adult-education qualification. Alumni gatherings are free, alumni offer each other a free first 30 minutes of coaching, and we place no restriction on alumni who later compete with us.
Health and safety. Onsite cooking uses a portable gas stove carrying the Singapore Safety Mark, bought new in January 2026. The Director enrolled in the WSQ Food Safety Course Level 1 in October 2026. Work-related injuries for FY2025 are being compiled.
Our workforce
Measure (VSME B8–B10) | FY2025 |
Core team (Director and Operations Executives) | 3, all women |
Alumni engaged and paid for project work (Apr 2025 – Mar 2026) | 21 |
Alumni with adult-educator qualifications (ACLP / ACTA) | 4 |
Full-time / part-time split | Being confirmed |
Work-related injuries | Being compiled |
Training hours per employee | Being compiled |
Employees have written employment contracts and receive CPF contributions as required by law; trainers have written trainer agreements.
Governance and business conduct
We teach companies to comply with ACRA, IRAS and anti-money-laundering rules, so our own conduct has to meet the same standard. A formal statement on fines, convictions and data breaches for FY2025 (VSME B11) will be added in the next update.
Ethics and professional standards. The Director is bound by the codes of ethics of ACCA, ISCA and the Singapore Chartered Tax Professionals, and by ACRA’s rules for registered filing agents and Qualifying Individuals. All marketing is reviewed by the Director before publication and must match the course information approved on TPGateway. A written Code of Conduct and Anti-Bribery Policy for all employees and trainers is being prepared (see Targets).
Anti-money laundering (AML/CFT). Before we act for a company, we follow written customer due diligence steps:
Obtain the company’s ACRA business profile.
Confirm it has a Singapore bank account, by sending a small odd-sum PayNow transfer to its UEN and asking the director for proof of receipt.
Verify the identity of each director, shareholder and controller against the ACRA profile, for example through Singpass.
Meet the director or shareholder in person where practicable.
Watch for any sign of money laundering, terrorism financing or proliferation financing.
Keep all due diligence records for each client.
Data protection and confidentiality. We hold personal data of learners and clients, including identity and company financial information. Our Policy & Operations Manual requires personal data to be handled according to the Personal Data Protection Act’s principles. Access to Google Drive folders is limited to the Director, the two Operations Executives and the trainers who need it. Our website privacy policy explains access, correction and deletion rights and states that we do not sell personal information.
Improvements in progress:
Update the privacy policy to refer to Singapore’s Personal Data Protection Act 2012 and name a Data Protection Officer
Register the Data Protection Officer’s business contact on bizfile
Use one company email address for all privacy requests
Turn on two-factor authentication for all Google and banking accounts
Work toward the Cyber Security Agency’s Cyber Essentials mark
Targets and commitments
We have set eight targets running to the end of FY2027. Each is measurable, so an assurance provider can check it in a later report.
Topic | Target | By | How we will measure it |
Climate | 31 Mar 2027 | GHG calculation sheet backed by SP Group bills and receipts | |
Climate | Reduce Scope 2 emissions per learner trained, compared with FY2025 | 31 Dec 2027 | kWh ÷ learners trained |
Paper | Make printed handouts optional, with digital copies as the default | 30 Jun 2027 | Pages printed per learner |
Learners | Keep the graduation rate at 100% and lift learning-experience satisfaction above 80.4% | 31 Dec 2027 | TRAQOM and end-of-course surveys |
Learners | Implement at least 80% of learner suggestions and explain the rest | Every year | Feedback log |
Ethics | Adopt a Code of Conduct and Anti-Bribery Policy signed by all employees and trainers | 31 Mar 2027 | Signed copies on file |
Data protection | Update the privacy policy for PDPA; appoint and register a Data Protection Officer | 31 Mar 2027 | Published policy; bizfile record |
Cybersecurity | Achieve the CSA Cyber Essentials mark | 31 Dec 2027 | Certificate |
What we are still measuring, and our path to assurance
Ten items are still being collected from our own records: electricity use; LPG used for onsite cooking; training venue days; business travel; pages printed and paper recycling; food left over per event; the full-time and part-time split of employees; work-related injuries and training hours; a statement on fines, convictions and data breaches; and notes of our materiality assessment. Each will be added with its evidence.
Publish FY2025 unassured. This first report is published on our website (October 2026).
Build the evidence file (FY2026). One folder per data point: source documents, calculation sheet, and who prepared and checked it.
Readiness review (early 2027). An assurance provider reviews the FY2026 data and processes before the formal engagement.
Limited assurance on FY2026 or FY2027. Starting with GHG emissions and workforce figures, under ISAE 3000/3410 or ISSA 5000, by an independent firm that did not prepare the report.
Extend coverage to the remaining indicators in later years.
GRI and VSME content index
Disclosure | GRI | VSME | Where in this report |
Organisation details and reporting period | 2-1, 2-3 | B1 | About Sue Kam Accounting; About this report |
Activities, value chain, workforce size | 2-6, 2-7, 2-8 | B1, B8 | About Sue Kam Accounting; Social |
Governance and accountability | 2-9, 2-12 | B2 | Our sustainability approach |
Policies and commitments | 2-23, 2-24 | B2 | Governance; Targets |
Compliance with laws | 2-27 | B11 | Governance (statement in next update) |
Stakeholder engagement | 2-29 | — | Our sustainability approach |
Material topics | 3-1, 3-2, 3-3 | — | Our sustainability approach |
Energy | 302-1 | B3 | Environment (being measured) |
GHG emissions | 305-1, 305-2, 305-3 | B3 | Environment (being measured) |
Waste and paper | 306-3 | B7 | Environment (partly measured) |
Employees, health and safety | 401, 403-9 | B8, B9 | Social (partly measured) |
Training | 404-1 | B10 | Social |
Anti-corruption | 205-3 | B11 | Governance |
Customer privacy | 418-1 | — | Governance |
VSME B4 (pollution), B5 (biodiversity) and B6 (water) are not material for an office-based training company and are not reported.
Sources: ACRA business profile; Sue Kam Accounting TPQA submissions to SkillsFuture Singapore (Feb–Mar 2026); company course-run, alumni gathering and AML/CFT procedure records (2025–2026); ACRA and SGX RegCo climate reporting timelines (Aug 2025); EMA Singapore Energy Statistics.
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